DreamCloud vs Helix Mattress Comparison

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DreamCloud and Helix are two popular online mattress companies and if you are searching for your next bed, you’ve likely come across both. Trying to decide between the two? No worries — we’ve got you covered with this in-depth DreamCloud vs Helix mattress comparison

DreamCloud offers three luxury hybrid mattresses, while Helix offers a full line of beds in a variety of firmness options, as well as their Luxe line. Covering all these mattresses in one comparison would be pretty lengthy, so I’ll be putting the DreamCloud Original head-to-head with Helix’s most popular mattress, the Helix Midnight. I’ll cover everything you need to know about these beds, including what they are made of, how they feel, and who they are best suited for.

Short on time? Skip ahead for a review summary.

DreamCloud vs Helix Midnight

Product
Firmness
Score
DreamCloud Mattress
DreamCloud Original Mattress
Firm: 7/10
4.4/5
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Helix Midnight Mattress
Medium-firm: 6.5/10
4.1/5

DreamCloud vs Helix Midnight

DreamCloud Mattress
Product
DreamCloud Original Mattress
Firmness
Firm: 7/10
Score
4.4/5
P1037886
Product
Helix Midnight Mattress
Firmness
Medium-firm: 6.5/10
Score
4.1/5

DreamCloud vs Helix: Video Review

DreamCloud vs Helix: Which is Better for You?

The DreamCloud and Helix are both hybrid mattresses which arrive compressed in a box at your doorstep — however, there are some key differences that set these beds apart. Let’s kick this comparison off with a quick overview of who each bed-in-a-box mattress is best suited for.

Keep in mind that if you want to learn more about either of these beds, you can always check out our DreamCloud mattress review or Helix Midnight mattress review for the full scoop.

Who Should Buy DreamCloud

  • If you want a firmer feel, the DreamCloud will be a better option than the Helix Midnight.
  • If you sleep on your back, the DreamCloud is a great pick.
  • Couples should appreciate the cooling features in this bed, the solid edge support, and good motion isolation.

DreamCloud Original Mattress

DreamCloud Mattress

The DreamCloud Mattress is a luxury hybrid mattress made with layers of memory foam and pocketed coils. It offers a great combination of support and pressure relief that back sleepers will really enjoy.

Sleepopolis Score 4.4/5
Read DreamCloud Original Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type seniors
Seniors
This bed is perfect for senior sleepers.
SO sleeper type back sleepers
Back Sleeping
Ideal for average weight back sleepers.

Financing Options

Financing options are available for this mattress.

I have purchased 5 different Dreamcloud mattresses over the years and never once disappointed. Always fast shipping. Fantastic pricing. But by far the best feature is the quality of the Dreamcloud mattress. Also very impressed with the free bedding (sheets) that came with my recent two purchases. Don’t change what you are doing/offering. It’s perfect in every way.

Delores E., DreamCloud customer
Average Customer Rating
4.6/5
Watch Our Video Review

DreamCloud Original Mattress

DreamCloud Mattress

The DreamCloud Mattress is a luxury hybrid mattress made with layers of memory foam and pocketed coils. It offers a great combination of support and pressure relief that back sleepers will really enjoy.

Sleepopolis Score 4.4/5
Read DreamCloud Original Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type seniors
Seniors
This bed is perfect for senior sleepers.
SO sleeper type back sleepers
Back Sleeping
Ideal for average weight back sleepers.

Financing Options

Financing options are available for this mattress.

I have purchased 5 different Dreamcloud mattresses over the years and never once disappointed. Always fast shipping. Fantastic pricing. But by far the best feature is the quality of the Dreamcloud mattress. Also very impressed with the free bedding (sheets) that came with my recent two purchases. Don’t change what you are doing/offering. It’s perfect in every way.

Delores E., DreamCloud customer
Average Customer Rating
4.6/5
Watch Our Video Review
DreamCloud Mattress

DreamCloud Original Mattress

The DreamCloud Mattress is a luxury hybrid mattress made with layers of memory foam and pocketed coils. It offers a great combination of support and pressure relief that back sleepers will really enjoy.

Sleepopolis Score 4.4/5
Read DreamCloud Original Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type seniors
Seniors
This bed is perfect for senior sleepers.
SO sleeper type back sleepers
Back Sleeping
Ideal for average weight back sleepers.

Financing Options

Financing options are available for this mattress.

I have purchased 5 different Dreamcloud mattresses over the years and never once disappointed. Always fast shipping. Fantastic pricing. But by far the best feature is the quality of the Dreamcloud mattress. Also very impressed with the free bedding (sheets) that came with my recent two purchases. Don’t change what you are doing/offering. It’s perfect in every way.

Delores E., DreamCloud customer
Average Customer Rating
4.6/5
Watch Our Video Review

Who Should Buy Helix

  • Folks looking for a softer feel or more pressure relief should opt for the Helix Midnight over the DreamCloud.
  • Back and side sleepers can sleep comfortably on this bed.
  • Couples should also appreciate the Helix Midnight, which did even better than the DreamCloud on motion and edge support. It also has some decent cooling features, too.

Helix Midnight Mattress

P1037886

The Helix Midnight has a medium support level and bounce that will appeal to a wide range of sleep preferences. The Midnight also does an exceptional job of isolating motion, making it a great choice for couples that move around at night.

Sleepopolis Score 4.1/5
Read Helix Midnight Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyFirmness

Firmness

Medium-firm: 6.5/10

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type couples
Couples
This bed has great motion isolation so you will not feel your partner tossing and turning at night.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.5/5
Watch Our Video Review

Helix Midnight Mattress

P1037886

The Helix Midnight has a medium support level and bounce that will appeal to a wide range of sleep preferences. The Midnight also does an exceptional job of isolating motion, making it a great choice for couples that move around at night.

Sleepopolis Score 4.1/5
Read Helix Midnight Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyFirmness

Firmness

Medium-firm: 6.5/10

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type couples
Couples
This bed has great motion isolation so you will not feel your partner tossing and turning at night.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.5/5
Watch Our Video Review
P1037886

Helix Midnight Mattress

The Helix Midnight has a medium support level and bounce that will appeal to a wide range of sleep preferences. The Midnight also does an exceptional job of isolating motion, making it a great choice for couples that move around at night.

Sleepopolis Score 4.1/5
Read Helix Midnight Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyFirmness

Firmness

Medium-firm: 6.5/10

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type couples
Couples
This bed has great motion isolation so you will not feel your partner tossing and turning at night.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.5/5
Watch Our Video Review

DreamCloud vs Helix: Similarities and Differences

As I mentioned above, there are some key differences and similarities between these two mattresses — hence why you likely sought out our help in deciding which is best for you! Let’s go over these similarities and differences.

Main Similarities 

P1037886
The Helix Midnight.
  • Both of these beds are hybrid mattresses, meaning they are made with a combination of foam and coils.
  • Both the DreamCloud Original and Helix Midnight are excellent choices for back sleepers.
  • The DreamCloud Original and Helix Midnight are in similar price ranges — both retail around $1,300. Use our DreamCloud coupon and Helix coupon to save on both of these beds!

Main Differences 

DreamCloud Mattress
The DreamCloud mattress.
  • The DreamCloud Original mattress feels firmer than the Helix Midnight.
  • While both these beds are good for back sleepers, we think the Helix Midnight is a better choice for side sleepers than the DreamCloud, due to its pressure-relieving feel.
  • While these mattresses are about the same price, DreamCloud offers a lifetime warranty and 365-night sleep trial, while Helix offers a 10-year warranty and 100-night sleep trial.

DreamCloud and Helix Mattress Feel Comparison

Now let’s go over how these mattresses feel. At Sleepopolis, we rate firmness on a scale from 1 to 10, with 1 being the softest and 10 being the firmest. We use 6.5 as the standard for medium-firm. To determine the firmness of a mattress, we’ll have multiple team members test out the bed lying in different positions. With that input, we come up with a score that best represents how firm the bed feels.

DreamCloud

Dreamcloudfirmness

Our testers rated the DreamCloud as a 7 out of 10 on the firmness scale, meaning it is just firmer than average. Overall, we felt it had a nice balance between pressure relief and support, with some cushioning at the top but lots of sturdy support below.

Helix

Helix Midnight

For the Helix Midnight, we decided on a 6 out of 10 rating, meaning the bed is just softer than average. The Midnight is supportive and bouncy, thanks to the coils, but still offers supreme pressure relief — preventing any painful pressure buildup around the joints.

Comparing What it’s Like to Sleep on the DreamCloud and the Helix

Now that we’ve covered the firmness and feel of these beds, let’s go over how they might feel to different types of sleepers. There are two important categories to keep in mind as you shop for a bed, because they can affect your experience of a mattress: your weight and your primary sleeping position. 

How much you weigh can affect how soft or firm a mattress will feel to you — for example, lightweight sleepers (who weigh 130 pounds or less) often perceive mattresses as firmer, since they don’t sink into the material as much. Additionally, a heavier body weight can necessitate greater support. Heavy sleepers (who weigh 250 pounds or more) may require a more supportive bed to ensure proper support and alignment.

Whether you sleep on your back, side, or stomach also plays a role in how a bed will feel to you, as each of these positions requires different levels of pressure relief and support.

DreamCloud

Back — The DreamCloud is an excellent fit for lightweight and average weight back sleepers, offering a mix of pressure relief and firm support. It can also work for heavy back sleepers, although there are more durable beds that might be better suited for heavier body weights.

Side — Generally, the DreamCloud is too firm for most side sleepers. Some light and average weight sleepers may be comfortable on the DreamCloud if they only sleep on their side occasionally, but strict side sleepers will likely want something softer. Heavy side sleepers will likely sink into the coil layer and experience uncomfortable buildup on pressure points.

Stomach — For heavy and average weight stomach sleepers, the DreamCloud isn’t quite firm or supportive enough. However, it could work well for lightweight stomach sleepers, who will experience the bed as firmer than other weight groups.

Body Weight — The DreamCloud can work for sleepers in each weight category, primarily depending on their primary sleeping position. Lightweight sleepers will experience the DreamCloud as firmer than average and heavy people, as they won’t sink into the comfort layer as much. Many heavy sleepers should find sturdy support from the DreamCloud’s coil base layer, although they will sink in more than light and average people, making the DreamCloud not ideal for heavy stomach and side sleepers. 

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Helix

Back — Light and average weight back sleepers should feel very comfortable on the Helix Midnight, but heavy back sleepers likely won’t get enough support from this bed.

Side — Average and heavyweight side sleepers should experience excellent pressure relief and overall comfort on the Helix Midnight. Lightweight side sleepers could also do well on the Helix Midnight, but may want something just a bit softer since it will feel firmer to them than it does to heavier folks.

Stomach — The Helix Midnight is too soft for most strict stomach sleepers. Some lightweight sleepers may rest comfortably on the Helix Midnight if they spend only part of the night on their stomach, but overall we’d recommend something firmer.

Body Weight — Like the DreamCloud, the Helix Midnight can work well for sleepers of all weights, depending on their primary sleeping position. Lightweight sleepers will likely experience the Midnight as feeling a little firmer, while average weight people will feel that medium-soft, 6 out of 10 firmness. Some heavy sleepers will find adequate support on the Midnight, although they may want to check out either the Helix Midnight Luxe or Helix Plus mattresses, which are more durable.

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Comparing DreamCloud and Helix Prices

Price can be a major determining factor when mattress shopping. If a bed doesn’t fit your budget, it doesn’t matter how perfect it is for you! However, in the case of choosing between the DreamCloud Original and Helix Midnight, price won’t play as large of a role — these mattresses cost just about the same amount of money.

Prices listed will be before discount or offer for each size. However, keep in mind that many brands often run deals and promotions, so be sure to check out any seasonal sales to see if the price of either of these beds may be marked down. And you can always use our DreamCloud coupon or Helix coupon to save more.

SizeDreamCloudHelix Midnight
Twin$839$936.30
Twin XL$1,089$1,061.30
Full$1,199$1,248.80
Queen$1,332$1,373.80
King$1,669$1,748.80
California King$1,669$1,748.80

DreamCloud vs Helix Midnight

Product
Firmness
Score
DreamCloud Mattress
DreamCloud Original Mattress
Firm: 7/10
4.4/5
P1037886
Helix Midnight Mattress
Medium-firm: 6.5/10
4.1/5

DreamCloud vs Helix Midnight

DreamCloud Mattress
Product
DreamCloud Original Mattress
Firmness
Firm: 7/10
Score
4.4/5
P1037886
Product
Helix Midnight Mattress
Firmness
Medium-firm: 6.5/10
Score
4.1/5

Comparing DreamCloud and Helix Mattress Materials

What a mattress is made of can tell you a lot about how it will feel and perform. Let’s take a closer look at each layer of the DreamCloud and Helix Midnight mattresses to understand what they are made of.

DreamCloud

Cover – The DreamCloud’s cover is a cashmere blend, which feels soft, luxurious, and cozy. It’s quilted with foam for added plushness.

Comfort Layer Beneath the cover is a gel memory foam layer. With a slow response to pressure, this material allows the sleeper to sink in for pressure relief on the joints. Memory foam naturally traps heat, but the gel helps counteract that property by drawing heat away from the body.

Transition Layer Next is a transitional layer of poly foam, which has a quicker response to pressure than the gel memory foam above. This layer serves as an intermediary between the soft upper layer and sturdy coils below.

Support Layer The main support layer of the mattress is a tall section of individually wrapped coils. This springy layer provides support and bounciness, as well as breathability. Coils allow for more air to flow through the bed than an all-foam bed would.

Base Layer – Underneath the coils lies a thin section of poly foam. This thin layer serves as a base to support the coils above.

ConstructionGraphics DreamCloud

Helix

Cover –  The Helix Midnight has a cover made of a light, stretchy material. It is thin enough to allow airflow to keep you cool at night and is soft to the touch.

Comfort Layer Next up is a top layer of memory plus foam, which is a blended foam intended to relieve pressure at the joints with a contouring feel.

Transition LayerA layer of high-grade poly foam separates the memory foam above from the pocketed coils below. This foam layer provides some support underneath the memory foam layer, with a cushioning feel.

Support Layer The Helix Midnight’s support layer is a layer of individually wrapped coils. This coil system provides support for your body, as well as making the bed more responsive and easy to move around on. Like with the DreamCloud, these coils allow for airflow within the mattress.

Base LayerUnder the coils is a final layer of DuraDense foam for maximum support, ensuring the mattress doesn’t sag.

Edge Support – The two long sides of the Midnight have reinforced edges, to ensure you can sit or lie along the edge of the bed and feel supported.

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DreamCloud vs Helix Midnight

Product
Firmness
Score
DreamCloud Mattress
DreamCloud Original Mattress
Firm: 7/10
4.4/5
P1037886
Helix Midnight Mattress
Medium-firm: 6.5/10
4.1/5

DreamCloud vs Helix Midnight

DreamCloud Mattress
Product
DreamCloud Original Mattress
Firmness
Firm: 7/10
Score
4.4/5
P1037886
Product
Helix Midnight Mattress
Firmness
Medium-firm: 6.5/10
Score
4.1/5

DreamCloud vs Helix: Best Qualities

Both the DreamCloud and Helix Midnight mattresses are excellent choices, but ultimately you will have to choose between them. Let’s summarize everything we’ve covered so far with each bed’s best features to help you decide which is the best mattress for you.

DreamCloud Best Features

  • A tall profile and cashmere cover quilted with foam give the DreamCloud a luxury feel at a reasonable price.
  • Gel-infused foam and breathable pocketed coils help the DreamCloud sleep cool.
  • A pleasant balance of pressure relief and support makes the DreamCloud a good choice for many back sleepers.

DreamCloud Original Mattress

DreamCloud Mattress

The DreamCloud Mattress is a luxury hybrid mattress made with layers of memory foam and pocketed coils. It offers a great combination of support and pressure relief that back sleepers will really enjoy.

Sleepopolis Score 4.4/5
Read DreamCloud Original Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type seniors
Seniors
This bed is perfect for senior sleepers.
SO sleeper type back sleepers
Back Sleeping
Ideal for average weight back sleepers.

Financing Options

Financing options are available for this mattress.

I have purchased 5 different Dreamcloud mattresses over the years and never once disappointed. Always fast shipping. Fantastic pricing. But by far the best feature is the quality of the Dreamcloud mattress. Also very impressed with the free bedding (sheets) that came with my recent two purchases. Don’t change what you are doing/offering. It’s perfect in every way.

Delores E., DreamCloud customer
Average Customer Rating
4.6/5
Watch Our Video Review

DreamCloud Original Mattress

DreamCloud Mattress

The DreamCloud Mattress is a luxury hybrid mattress made with layers of memory foam and pocketed coils. It offers a great combination of support and pressure relief that back sleepers will really enjoy.

Sleepopolis Score 4.4/5
Read DreamCloud Original Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type seniors
Seniors
This bed is perfect for senior sleepers.
SO sleeper type back sleepers
Back Sleeping
Ideal for average weight back sleepers.

Financing Options

Financing options are available for this mattress.

I have purchased 5 different Dreamcloud mattresses over the years and never once disappointed. Always fast shipping. Fantastic pricing. But by far the best feature is the quality of the Dreamcloud mattress. Also very impressed with the free bedding (sheets) that came with my recent two purchases. Don’t change what you are doing/offering. It’s perfect in every way.

Delores E., DreamCloud customer
Average Customer Rating
4.6/5
Watch Our Video Review
DreamCloud Mattress

DreamCloud Original Mattress

The DreamCloud Mattress is a luxury hybrid mattress made with layers of memory foam and pocketed coils. It offers a great combination of support and pressure relief that back sleepers will really enjoy.

Sleepopolis Score 4.4/5
Read DreamCloud Original Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type seniors
Seniors
This bed is perfect for senior sleepers.
SO sleeper type back sleepers
Back Sleeping
Ideal for average weight back sleepers.

Financing Options

Financing options are available for this mattress.

I have purchased 5 different Dreamcloud mattresses over the years and never once disappointed. Always fast shipping. Fantastic pricing. But by far the best feature is the quality of the Dreamcloud mattress. Also very impressed with the free bedding (sheets) that came with my recent two purchases. Don’t change what you are doing/offering. It’s perfect in every way.

Delores E., DreamCloud customer
Average Customer Rating
4.6/5
Watch Our Video Review

Helix Best Features

  • Great motion isolation — meaning the ability to prevent motion from transferring across the bed — makes the Helix Midnight a good option for couples.
  • Reinforced edges make the Helix Midnight sturdier and allow you to feel supported along the perimeter of the bed.
  • With a soft feel, the Helix Midnight can work for back or side sleepers. However, its responsiveness makes it a good choice for combo sleepers to easily move around on, as well.

Helix Midnight Mattress

P1037886

The Helix Midnight has a medium support level and bounce that will appeal to a wide range of sleep preferences. The Midnight also does an exceptional job of isolating motion, making it a great choice for couples that move around at night.

Sleepopolis Score 4.1/5
Read Helix Midnight Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyFirmness

Firmness

Medium-firm: 6.5/10

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type couples
Couples
This bed has great motion isolation so you will not feel your partner tossing and turning at night.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.5/5
Watch Our Video Review

Helix Midnight Mattress

P1037886

The Helix Midnight has a medium support level and bounce that will appeal to a wide range of sleep preferences. The Midnight also does an exceptional job of isolating motion, making it a great choice for couples that move around at night.

Sleepopolis Score 4.1/5
Read Helix Midnight Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyFirmness

Firmness

Medium-firm: 6.5/10

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type couples
Couples
This bed has great motion isolation so you will not feel your partner tossing and turning at night.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.5/5
Watch Our Video Review
P1037886

Helix Midnight Mattress

The Helix Midnight has a medium support level and bounce that will appeal to a wide range of sleep preferences. The Midnight also does an exceptional job of isolating motion, making it a great choice for couples that move around at night.

Sleepopolis Score 4.1/5
Read Helix Midnight Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyFirmness

Firmness

Medium-firm: 6.5/10

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type couples
Couples
This bed has great motion isolation so you will not feel your partner tossing and turning at night.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.5/5
Watch Our Video Review

Comparing Company Policies

DreamCloud Policies

  • Trial Period365-night trial period
  • Shipping — Free shipping within contiguous U.S.
  • Mattress WarrantyLifetime warranty

Helix Policies

  • Trial Period100-night trial period
  • Shipping — Free shipping
  • Mattress Warranty10-year warranty

Comparing DreamCloud and Helix Customer Service 

When you shop for a mattress, you will likely have to interact with the brand’s customer service team. Since this can be a major part of the shopping experience, we like to rate brand’s customer service as Stellar, Great, Satisfactory, or Poor.

DreamCloud Sleepopolis Customer Service Rating

Stellar: DreamCloud offers a variety of ways to get in touch with their customer service team, including live chat, phone, and email. The support team is available seven days a week, meaning you’ll easily be able to contact them. Their website also has an extensive FAQ section, where you can likely find the answer to a simple question.

To test out DreamCloud’s customer service, I decided to ask a question on their live chat feature. After entering my name and email address, I was connected to the chat service and asked my question, “Do you offer free shipping in Hawaii?” I received a prompt answer and was asked if I had any additional questions. 

Additionally, DreamCloud offers an added service of white glove delivery, which you do have to pay for, but is an excellent customer service feature — essentially, a team will set up your new bed in your home and take your old mattress away. With all these things in mind, I have to rate DreamCloud’s customer service as Stellar.

Helix Sleepopolis Customer Service Rating 

Great: Helix also offers a variety of communication methods, including email, live chat, phone, and texting. Their phone service is available from 12 p.m. to 6 p.m. Eastern Standard Time (EST) Monday through Friday and chat is available 10 a.m. to -10 p.m. EST. Helix states on their website that both call and chat service is limited and may be unavailable if they are experiencing high volumes.

I decided to test this by asking a question in the live chat feature. I entered my question and received a number of links to FAQs. I had the option to continue onto chat (presumably if none of the FAQs answered my question) and entered in my information only to find the chat service was not live. 

Fortunately, I had asked a fairly simple question (“Do you offer white glove delivery?”) and the FAQs turned up the answer to my question. However, had I needed more help, I would need to either call or send an email. Ultimately, I decided to rate Helix’s customer service as just Great — they do offer a number of ways to get in touch and provide lots of information on their website, but I think they could be more responsive.

Comparing Other Models from DreamCloud and Helix

As I mentioned up top, both DreamCloud and Helix offer a variety of different mattresses, so let’s take a look at some of these offerings.

DreamCloud Premier

  • The DreamCloud Premier is a more luxurious version of the original mattress, so it is pricier but also even more comfortable.
  • It’s a similar firmness as the original DreamCloud, with a balanced feel that offers support around the shoulders and lumbar region.
  • With an extra edge support, the DreamCloud Premier is an even better option for couples who want to use the entire surface area of their mattress.

DreamCloud Premier Mattress

The DreamCloud Premier in the Sleepopolis studio.

The DreamCloud Premier is a hybrid, bed-in-a-box mattress that feels very luxurious and offers lots of firm support and soft pressure relief. It's a great choice for back sleepers and combination sleepers, who should appreciate its responsiveness.

Sleepopolis Score 4.6/5
Read DreamCloud Premier Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.6/5
Watch Our Video Review

DreamCloud Premier Mattress

The DreamCloud Premier in the Sleepopolis studio.

The DreamCloud Premier is a hybrid, bed-in-a-box mattress that feels very luxurious and offers lots of firm support and soft pressure relief. It's a great choice for back sleepers and combination sleepers, who should appreciate its responsiveness.

Sleepopolis Score 4.6/5
Read DreamCloud Premier Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.6/5
Watch Our Video Review
The DreamCloud Premier in the Sleepopolis studio.

DreamCloud Premier Mattress

The DreamCloud Premier is a hybrid, bed-in-a-box mattress that feels very luxurious and offers lots of firm support and soft pressure relief. It's a great choice for back sleepers and combination sleepers, who should appreciate its responsiveness.

Sleepopolis Score 4.6/5
Read DreamCloud Premier Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyFirmness

Firmness

Firm: 7/10

SO Brand Icon PropertyTrialPeriod

Trial Period

365 nights

SO Brand Icon MattressWarranty

Warranty

Lifetime warranty

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type hot sleepers
Hot Sleepers
If you often overheat while you sleep, this mattress should help you stay cool.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.6/5
Watch Our Video Review

Helix Sunset

  • Helix offers a line of beds varying in firmness level — the Midnight is the middle option, but the Sunset is one of the softest in the line. We rated it as a 5.5 out of 10 on the firmness scale.
  • Like the Midnight, the Sunset is a hybrid mattress but offers a more plush and contouring feel.
  • The pressure-relieving feel of the Sunset makes it a good choice for sleepers with joint pain.

Helix Sunset Mattress

helix sunset

The Helix Sunset is the brand's softest model, which makes it a great option for side sleepers looking for a plush, contouring feel. Its memory foam layer adds some nice sinkage and pressure relief as well.

Sleepopolis Score 4.0/5
Read Helix Sunset Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyFirmness

Firmness

Soft: 5.5/10

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type joint pain
Joint Pain
This bed is perfect for anyone suffering from joint pain.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.6/5

Helix Sunset Mattress

helix sunset

The Helix Sunset is the brand's softest model, which makes it a great option for side sleepers looking for a plush, contouring feel. Its memory foam layer adds some nice sinkage and pressure relief as well.

Sleepopolis Score 4.0/5
Read Helix Sunset Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyFirmness

Firmness

Soft: 5.5/10

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type joint pain
Joint Pain
This bed is perfect for anyone suffering from joint pain.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.6/5
helix sunset

Helix Sunset Mattress

The Helix Sunset is the brand's softest model, which makes it a great option for side sleepers looking for a plush, contouring feel. Its memory foam layer adds some nice sinkage and pressure relief as well.

Sleepopolis Score 4.0/5
Read Helix Sunset Mattress Review
SO Brand Icon MattressMaterial

Material

Hybrid

SO Brand Icon PropertyFirmness

Firmness

Soft: 5.5/10

SO Brand Icon PropertyTrialPeriod

Trial Period

100 nights

SO Brand Icon MattressWarranty

Warranty

10-year warranty

SO Brand Icon PropertyShipping

Shipping Method

Free shipping

SO Brand Icon PropertyPrice

Price Range

$$$$$

We recommend this mattress for the following sleeper types:

SO sleeper type joint pain
Joint Pain
This bed is perfect for anyone suffering from joint pain.
SO sleeper type back sleepers
Back Sleeping
Ideal for lightweight and average weight back sleepers.
SO sleeper type side sleepers
Side Sleeping
Ideal for lightweight and average weight side sleepers.

Financing Options

Financing options are available for this mattress.

Average Customer Rating
4.6/5

Other Common DreamCloud and Helix Comparisons

DreamCloud vs

Helix vs

Amelia Jerden

Amelia is a Senior Staff Writer for Sleepopolis. She primarily covers bedding and sleep accessory products in reviews, how-to guides, and more. You can also find her over on the Sleepopolis YouTube channel. Amelia is a graduate of the University of North Carolina at Chapel Hill, with double majors in media and journalism and in dramatic art. Outside of work, Amelia can usually be found on a hike, traveling to a new city, or at her local thrift store.