Heard the buzz about Nectar? Nectar has recently launched as a company and has very quickly made a name for itself. Its 11″ memory foam mattress is grabbing the attention of many sleepers and, this week, Sleepopolis is putting it to the test.
Will this mattress meet the expectations set by both the company and consumers? Continue reading below to find out!
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The Nectar mattress is an 11″ all-foam mattress made from a quilted cover and three separate foam layers.
- Top layer / cover (comfort & cooling) – 1″ of gel memory foam (I think it’s 1″ before it’s quilted, after quilted it’s compacted into the cover). The top layer is actually quilted within the cover and designed to provide the cooling and initial comfort for the sleeper. As a gel memory foam, the gel works to pull heat away from the sleeper, while the memory foam offers a pressure-relieving, softer top layer. This layer has a density of 4.0 PCF (pounds per cubic foot).
- Second layer (contour) – 3″ of memory foam. Placed in the middle of the mattress, this layer offers both the support and contour for the sleeper. Once sleepers sink through the top layer, they will interact with this layer, which will conform to their body and provide support to the sleeper before they hit the denser base layer. The middle layer also provides a degree of comfort for the sleeper. This layer has a density of 3.5 PCF.
- Third layer (support) – 1.75″ of memory foam. By placing a another layer of memory foam near the bottom of the mattress, sleepers are able to receive better pressure relief and support before interacting with the more dense base foam.
- Bottom layer (support & foundation) – 5.25″ of high-density support foam. The bottom layer of this mattress acts as the foundational base for the mattress as a whole. Additionally, it will provide support and deep compression support for sleepers. This layer has a density of 2.2 PCF.
The cover of the Nectar mattress is quite nice. Made from a blend of Tencel and cotton, the cover is both soft and highly breathable.
Tencel is a fabric derived from the Eucalyptus tree and is known for its highly breathable nature. Additionally, there is a layer of gel memory foam quilted within the cover. This aids in cooling as well as softness and creates a great feel overall. Nectar has done a fine job of meshing together materials to create not only a cooler cover, but also a more comfortable cover all together.
With regards to aesthetics, Nectar’s cover is fairly basic, but well done. Similar to most online mattress companies, Nectar decided adopt to the gray side panels and all-white top layer.
GUIDE: How to choose a mattress
That said, there is a thin blue trim that separates the gray from the white, giving the cover a cleaner transition between colors and sharper look overall. The top whiter fabric also contains a checkered pattern. At the foot of the mattress, Nectar’s logo is embossed into the gray fabric, adding a bold finishing touch to the cover.
Nectar has designed the cover so that it can be fully unzipped and spot cleaned. If the cleaning does not get the job done, you have the option of contacting Nectar and asking for a new cover (one new cover per mattress). The company will send you a brand new cover, free of charge. Not many companies offer this service, and it’s a really nice extra service offering.
Firmness, Feel, & Support
The Nectar mattress carries a medium feel, offering a 5.5-6 out of 10 on the firmness scale, where 10 is the most firm. As a company, Nectar chose this firmness level in order to meet the needs of most of sleepers. Most sleepers tend to prefer a firmness level between 5-7 out of 10 (with 10 being the most firm).
At its core Nectar is a high-density memory foam mattress. The higher density foams provide greater longevity, but they also provide more of a classic memory foam type of a feel. The mattress has a deeper and more pronounced hug and contour. It allows your body to sink into the foams and wraps along the unique shape of your body.
GUIDE: Mattress firmness guide
Additionally, the response of the mattress is quite slow. Where pressure is applied the mattress contours to that shape, taking several seconds to mold into that shape. When you move or change positions the response is not instant. It will take several seconds to again mold to the new shape, position, and pressure that your body is placing on the mattress.
These are not bad qualities in a mattress, but they don’t work for every sleeper. For some sleepers these qualities result in a feel that provides great pressure relief and even support. However, some dislike the feel because it can create a sensation of feeling “stuck” or overly hugged by the mattress. If you don’t have experience with a memory foam mattress yet it would be a good idea to try a few in-store to better understand if that comfort dynamic works for you.
Overall, support was quite good. I felt equally well supported on my stomach, back, and side. Having a 1″ gel memory foam quilted cover + 3″ of comfort memory foam assures consistent support and a gradual and appropriate transition into the more supportive base foam.
Continuing on, bounce was an area I wanted to touch on briefly. As an all foam mattress and a very dense memory foam feel, bounce is virtually nonexistent. The top layer of memory foam absorbs almost all of the energy you try to create, leading to an extremely low level of bounce, if any at all. Now, this may not be the most appealing factor associated with the Nectar mattress, but the lower level of bounce does mean extremely low motion transfer.
During my sleeping test on the Nectar I was able to completely sleep through my wife, Samantha, getting up and out of bed in the morning (a feat I rarely accomplish). Yet, the Nectar was able to control motion transfer so well, I did not even notice Samantha had got out of bed. So no bounce may be a bit of an annoyance (especially for amorous activities), but if you’re a light sleeper who needs a calm sleeping environment with little to no motion across the mattress, the Nectar could be a fine fit.
Out of the box there was a moderately strong smell for the first 48 hours. By the third day it was dissipating fairly quickly and by the end of the first week there was virtually no discernible odor left. If strong smells do bother you, you may want to let the Nectar air out for the first 2-3 days before sleeping on it.
Finally, cooling. The gel memory foam on top and Tencel infused cover definitely help to keep cooling in check. However, the Nectar is still ultimately a high density memory foam mattress. As a result, it was not a hot sleeping environment, but some sleepers will find the mattress to sleeps warm. Compared to coil, hybrids, or latex, it’s going to be warmer. However, compared to the universe of other memory foam mattresses it’s definitely among the cooler memory foam mattresses I’ve tested.
All mattress reviews on Sleepopolis go through a short series of sinkage tests. These tests are designed to provide you with insight on how the mattress will perform under various conditions, pressures, and positions.
- Lying on back – While lying on my back with all of my weight spread evenly across the mattress, I saw 3″ of sinkage.
- Lying on side – While lying on my side, I saw 3.5″ of sinkage.
- Sitting on the edge (conservative) – While sitting on the edge with my butt slightly back on the mattress, I saw 3.25″ of sinkage.
- Sitting on the edge (aggressive) – In a more aggressive sitting position with all of my weight directly on the edge, I saw 4.25″ of sinkage.
- Standing in the middle – With all of my weight standing at one point on the mattress, I saw 5.5″ of sinkage.
Keep in mind, sinkage results may vary based on body weight and body type. As a reference point, I weigh 140 pounds.
- Shipping – Free shipping within the United States. Shipping takes ~10 days. Ships compressed in a box. White glove delivery is also available for an additional $99.
- Warranty – Lifetime, years 1-5 full replacement for free if defective, years 5+ repair / replace for $100 transportation fee (fee waived is defect discovered)
- Trial Period – 365 nights
- Discounts – save $125 with SLEEPOPOLIS125
- Manufacturing – designed in the USA with mattresses produced in both China (85%) and the USA (15%)
A Note on Shipping Delays & Customer Service – Nectar is currently in the middle of a severe order backlog. As a result, shipments have been delayed, some as many as 6 weeks, with most being delayed a few weeks. I reached out to Nectar’s co-founder to comment on these delays, to which he responded with the following:
I think the best message to share with readers would be the honest message, that the NECTAR team did plan for growth, but were surprised by the dramatic surge of interest in NECTAR that occurred. We have used the back order period to expand and reinforce our manufacturing and add an East Coast fulfillment center. We will be fulfilling orders in real time following April 24th. We are deeply appreciative of the interest in NECTAR. We want to apologize for delays and thank those customers that still chose to order. We extended all back ordered customers a discount of $125 and two free pillows. We will continue this offer until we catch-up.
Based on my conversations with Sleepopolis’ readers and Nectar’s founder it sounds like most of the longest delays came from orders placed in March. In any case, these delays have definitely resulted in many upset customers, and rightly so.
For the time being, I am reserving my final judgement on Nectar, as they do seem to be taking very serious steps to scale and improve their customer service and manufacturing / shipping capacity. However, I would be remiss if I did not alert you to the strong possibility of shipping delays on Nectar orders.
If you do elect to go ahead and move forward with Nectar I would plan that the shipment could be delayed. As of now, NectarSleep.com is reporting about a week delay. I will continue to closely monitor the shipping delays and update this review accordingly.
Additionally, I have received quite a few comments from Sleepopolis’ readers regarding issues contacting Nectar’s customer service, difficulty in receiving answers, and other lapses in communication. Given the volume of responses I’ve received from my readers and the consistency in their feedback it seems that Nectar has some fairly significant customer service and customer communication issues they need to sort out.
All things considered, I’m a fan of the Nectar mattress. That said, it is one of the more traditional-style memory foam mattresses I have tested to date. You’ll need to ensure you enjoy the classic feel of memory foam in order to be comfortable on the Nectar.
I would recommend the Nectar mattress to sleepers who:
- Want a medium feel – Nectar offers a true medium feel, coming in a 5.5-6 out of 10 on the firmness scale, where 10 is the most firm.
- Want a memory foam mattress – As a memory foam mattress, Nectar offers slower response times, sharper hug and contour, very good pressure relief, low motion transfer, and low levels of bounce. You’ll want to be sure you’re a fan of these attributes before moving forward with the Nectar mattress.
- Want a very supportive mattress – Throughout my sleep test, I was able to sleep comfortably in each position (back, side, and stomach). In addition, my spine felt properly aligned in each one of these positions. There was never any feeling of awkward angles or pressure points.
- Want a longer trial period – the Nectar comes with a 365 night trial period. You have a full year to see if the Nectar is the right fit for your sleeping needs, if not you can get a full refund with no extra fees attached.
- You are okay waiting longer for your mattress – Nectar is experiencing a backlog of shipments, as a result, it may take several extra weeks for your mattress to arrive due to delays in shipping.
For more information on the Nectar mattress, visit the company’s website at NectarSleep.com.