Helix Mattress Unboxing

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In today’s unboxing video we’re opening up one of the most unique mattresses to join the online mattress industry, Helix Sleep. Most online mattress companies are trying to create a single mattress that meets the needs of most sleepers. Helix is taking a different approach and instead is creating a mattress that is customized and constructed based on the specific needs of each sleeper.

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Before you order a Helix mattress you’ll have to complete their short mattress quiz. This quiz looks at a litany of characteristics, attributes, and other sleep factors to help create a mattress that’s customized and perfectly suited to your needs. From height, weight, body type, firmness preference, support, cooling, and more, the customization quiz pretty much covers it all. I’ll have much more on the customization process in my full review, but for now let’s take a look at the unboxing video.

Initial Thoughts

Normally I would include a brief summary of the firmness, cooling, support, and other feel elements of the mattress. However, for the Helix it’s a bit different. The mattress I tested was customized to to my preferences. Your mattress would also be 100% customized to your preferences.

I’m pretty average in terms of height and weight and I prefer a fairly medium firm feel.  Despite the customized feel of my mattress, there are other elements that will be consistent for all Helix mattresses.

  • Customization – as I mentioned a few times above, each mattress is 100% customized to your needs. The layers, densities, and other construction factors vary based on your preferred firmness, size, cooling requirements, support needs, and other factors. It’s a really interesting concept.
  • Cover – the cover is thin, which promotes cooling and allows the sleeper to engage directly with the foam layers. It has a subtle checkerboard pattern and a nice contrasting two-tone design.
  • Split profile available – one of the coolest customization attributes, the “spit” mattress. Helix can split any Queen, King, or California King down the middle. This allows you to customize each side of the mattress differently, without having to have two separate mattresses. Great for couples with different needs.

Check back later this week for my full review on the Helix mattress.

Have a question? Don’t hesitate to drop me a comment down below or shoot me a note via my contact form.

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14 thoughts on “Helix Mattress Unboxing”

  1. I live in a very old stone farmhouse with a narrow and steep staircase and can only barely fit a full size mattress through the opening. I wondered which brands are shipped folded like the T&N.

    • Virtually every online mattress is shipped compressed in a box like Tuft & Needle. The only major exceptions are Loom & Leaf, Saatva, and Winkbed.

  2. Sleepopolis,

    I was about 90% sold on the Leesa, then happened to stumble upon your post on the Helix and ended up ordering it because my partner and I have different sleep preferences.

    I just received the mattress about 10 minutes ago and will be trying it out tonight. I’m sure I will be happy with the purchase and will return back every now and then to provide an update.

    • Thanks for the update, Rahil! Definitely keep me posted with your experience. Your feedback is tremendously helpful!

  3. Hi Sleepopolis, For the past several weeks, I have been waking up either restless or achy or both, so I know I’m in the market for a new mattress – I would love to get a mattress recommendation. Below are my preferences:
    1- Firmness – 6-7
    2- Hugs – some… I like the thought of hugs but don’t want to sink completely into the mattress. I don’t want the sensation of being in a water bed. :)
    3- Bounce – some… not interested in no bounce at all. Some of those foam mattress seem like they don’t have any give with them at all.
    4- Cooling – somewhat… I like to turn the AC down at night when I sleep and snuggle into bed. I tend to be more of a natural heater and need to kick out a leg from under the covers at night.
    5 – Price – flexible
    6 – Size – Queen
    7 – Weight – 125 lb.

    Thanks again for the information!

    • Hi Susan, thanks for your comment! I just sent you an email with a detailed recommendation (I thought a personal email would be better than a comment here). Let me know if you have any questions.

  4. Hi Sleepopolis:

    I love the sound of the Helix bed. We currently have a Leesa mattress which although the quality seems really great, we are finding it to be a bit too firm for us.
    I know that in your past reviews you have stated that the Leesa comes in about 6 on the firmness scale. My question for you now that you have a Helix is, what level of firmness should be ordered on a Helix if the goal is to be just a bit softer than the Leesa? Thanks in advance. Your site has been very helpful.

    • My wife and I ordered the medium, which I think is a 5-6. So I would say in general…either the medium or medium soft.

      However, there are other factors that go into the firmness and feel for the Helix. Your sleeping position, support needs, weight, etc. all help determine that feel. So that’s something you’ll also want to keep in mind.

  5. Looking forward to your full review. What configuration did you ask for? Did you get a split? From what I can see on their site not only do they offer different firmness for many of the layers but they will also put some of the layers in different order based on how they bed is configured. They say those that ask for cooler will get latex on top but for sometimes for those that don’t have heat issues they will put the polyfoam layer on top so curious how yours is configured.

    • Hi James,

      My wife and I got the blended mattress. Originally, I thought their split was simply two separate mattresses, which is why we opted for the blend. I’m tall and thin, my wife is average height and weight. We both prefer a medium firmness and don’t sleep insanely hot. This is what my mattress looks like (top to bottom):

      (1) 2″ Latex (Dunlop – natural/synthetic blend)
      (2) 1.5″ Microcoils
      (3) 2″ Polyurethane Foam
      (4) 2″ Polyurethane Foam
      (5) 2.5″ Polyurethane Foam

      I’ll have a full analysis of my survey and the construction of this mattress and many other mattress types for the full Helix review. I’m working on it tomorrow…might be live by tomorrow, early next week at the absolute latest.

  6. I just got the split bed from Helix Sleep and it’s awesome. My boyfriend and I have totally different preferences and he had been complaining about my soft mattress for so long. Finally decided to get a new mattress and this was the perfect solution. My side in the Helix is just as soft and comfy as my overpriced mattress was before. I also noticed that when he moves or gets out of bed I don’t even feel it, whereas on my old mattress I used to wake up sometimes if he moved or got up. He also tends to make the bed very warm and I noticed that the Helix bed is much less hot at night even with a thick blanket. So happy with this purchase.

    • Hi Judy,

      Thanks so much for that feedback! That’s great to hear. Their split design is a really cool feature that you cannot find many other places. Thus far, I’ve been very happy during my test of the Helix mattress. I’ll be publishing my full review of the Helix later this week.

  7. Thank you for all the information on this recently disrupted industry, it’s been extremely helpful! I’ve been researching like crazy and can’t seem to come to a conclusion on what bed I want to go with.. The most important factor to me is sleeping cool, what bed would you suggest for the coolest night’s sleep???? I’ve read all reviews and am familiar with the firmness factor of each mattress. Research has lead me to be most interested in YogaBed, Casper, Live and Sleep and Leesa.

    Can you also give me your most recent opinion on what is the overall best option? Helix recently hit the market and I’m curious if it’s worth extra $.. I look very forward to hearing back, I’m ready to pull the trigger on my new mattress as soon as I hear back. Thanks again!!!

    • Hi Nik,

      I would be happy to help provide you with a mattress recommendation. If you could please answer the following questions these will greatly help me to provide the best recommendation based on your preferences and needs:

      1) What is your preferred firmness on a scale of 1-10, where 10 is the most firm?
      2) Do you like lots of hug? some? or very little?
      3) Do you like lots of bounce? some? or very little?
      4) How important is cooling in a mattress? Very? Somewhat? Not that important?
      5) How important is price? Do you have a firm budget in mind?
      6) What size are you looking for?
      7) How much do you weigh? (this is important for sinkage, especially as it relates to cooling)

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